Critical incident
Canva: Users may experience issues opening new and existing designs
Apr 13, 2026, 00:28 UTC
started
05:56 UTC
resolved
5 h 28 min
duration
Current status of Canva: Operational — live Canva status
Timeline
- Apr 13, 2026, 00:28 UTCinvestigatingUsers may experience issues opening new and existing designs. Our engineers are working to resolve the issue.
- Apr 13, 2026, 00:32 UTCinvestigatingWe are continuing to investigate this issue.
- Apr 13, 2026, 00:33 UTCinvestigatingWe are continuing to investigate this issue.
- Apr 13, 2026, 00:51 UTCmonitoringThe incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.
- Apr 13, 2026, 05:56 UTCresolvedThis incident is now resolved. Thank you for your patience and understanding.
Updates as published by Canva (original).
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