Critical incident

Bugfender: Bugfender dashboard not accesible

Affected: Web dashboard (dashboard.bugfender.com), Log ingestion API

Current status of Bugfender: Operational — live Bugfender status

Timeline

1. Mar 20, 2026, 07:31 UTC
   investigating
   We are currently investigating this issue, log ingestion seems to be working fine.
2. Mar 20, 2026, 08:21 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Mar 20, 2026, 09:39 UTC
   investigating
   The engineers are still working to understand and fix the problem. Log ingestion has been paused for a few minutes to allow the servers to stabilize.
4. Mar 20, 2026, 10:15 UTC
   identified
   The issue has been identified and a fix is being implemented.
5. Mar 20, 2026, 16:46 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
6. Mar 20, 2026, 19:37 UTC
   resolved
   This incident has been resolved.

Updates as published by Bugfender (original).