Major incident

Bentley Systems: IMS Service Interruptions Affecting U.S. Regions

Affected: Authentication / Login, User Management

Current status of Bentley Systems: Operational — live Bentley Systems status

Timeline

1. Jul 30, 2026, 14:41 UTC
   investigating
   Our team is currently investigating an issue with IMS in the US Region. Some users may be having trouble authenticating their login. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
2. Jul 30, 2026, 15:24 UTC
   investigating
   We have identified the issue, and the fix has been implemented. We are closely monitoring the performance. Thanks for your patience.
3. Jul 30, 2026, 15:31 UTC
   resolved
   This incident has been resolved, and IMS is now working normally. Thank you for your patience.

Updates as published by Bentley Systems (original).