No impact incident

Batch: Delayed and duplicate Android push notifications (Transactional API)

Oct 26, 2026, 12:35 UTC
started
15:04 UTC
resolved
2 h 29 min
duration

Current status of Batch: Operational — live Batch status

Timeline

  1. Oct 26, 2026, 12:35 UTC
    identified
    On October 26, between 09:54 and 11:30 CET, a subset of Android push notifications sent via the Transactional API experienced intermittent delays of up to 15 minutes, and some were delivered multiple times to the same device. iOS push notifications, campaigns and automations were not affected. This was caused by a bug on our side, triggered by an edge case during scheduled maintenance performed by our infrastructure provider. Deliveries have been back to normal since 11:30 CET. The bug is still present and the issue could happen again: we are monitoring closely and working on a fix.
  2. Oct 26, 2026, 15:04 UTC
    resolved
    This incident has been resolved.

Updates as published by Batch (original).

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

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