Major incident

1Password: SSO sign-in failing on some attempts for some users

Apr 13, 2026, 17:24 UTC
started
15:17 UTC
resolved April 22, 2026
8 days 21 h
duration

Affected: SSO (Single Sign On), SSO (Single Sign On), SSO (Single Sign On), SSO (Single Sign On)

Current status of 1Password: Operational — live 1Password status

Timeline

  1. Apr 13, 2026, 17:24 UTC
    monitoring
    SSO is experiencing degraded functionality because of an upstream provider. We are monitoring, and users may need to retry when authenticating with their IdP.
  2. Apr 15, 2026, 15:49 UTC
    monitoring
    We are continuing to monitor for any further issues.
  3. Apr 17, 2026, 15:07 UTC
    monitoring
    We are continuing to monitor for any further issues.
  4. Apr 22, 2026, 15:17 UTC
    resolved
    This incident has been resolved.

Updates as published by 1Password (original).

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