Minor incident

Zoom for Government: Service Degradation Affecting Multiple Zoom Services in ZFG

Affected: Zoom Chat, Zoom Contact Center, Voicemail/Recording/Call Log, ZFG: Zoom Events, Zoom Conference Room Connector, Zoom Webinars

Current status of Zoom for Government: Operational — live Zoom for Government status

Timeline

1. Oct 31, 2026, 09:45 UTC
   investigating
   We are currently investigating a service degradation affecting multiple Zoom Services in ZFG. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
2. Oct 31, 2026, 10:01 UTC
   identified
   We have successfully identified the root cause affecting multiple Zoom Services in ZFG. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
3. Oct 31, 2026, 11:03 UTC
   identified
   Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
4. Oct 31, 2026, 12:02 UTC
   identified
   Our team continues to work on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
5. Oct 31, 2026, 15:04 UTC
   identified
   Our team continues to work on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
6. Oct 31, 2026, 15:36 UTC
   monitoring
   The issue affecting multiple Zoom Services in ZFG has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
7. Nov 1, 2026, 05:01 UTC
   resolved
   This incident has been resolved and the affected services have been restored.

Updates as published by Zoom for Government (original).