Critical incident

Zenfolio: Widespread Upload Errors for Classic Users

Affected: Upload

Current status of Zenfolio: Operational — live Zenfolio status

Timeline

1. Apr 3, 2026, 13:28 UTC
   investigating
   We have received numerous reports of photographers receiving upload failed messages. Our engineers are investigating the cause and working to resolve. Thank you for your patience while we look into the upload errors.
2. Apr 3, 2026, 13:49 UTC
   monitoring
   Our engineers identified the cause of the upload errors and have implemented a fix. We will now monitor uploads for the next 1-2 hours to ensure stability. We appreciate your understanding with this matter.
3. Apr 3, 2026, 15:34 UTC
   resolved
   Classic uploads continue to work as expected, we consider this issue solved.

Updates as published by Zenfolio (original).