Major incident

Yotpo: Login Failure: Users redirected to error page after authentication (“Looks like something has gone wrong”)

Affected: Admin, Admin

Current status of Yotpo: Operational — live Yotpo status

Timeline

1. Apr 23, 2026, 09:30 UTC
   investigating
   We are currently investigating an issue where users are unable to access their accounts. After entering their login credentials, users are redirected to an error page displaying the message “Looks like something has gone wrong” instead of being logged into the dashboard. This behavior is preventing users from accessing the Yotpo dashboard and other account-related functionalities. Further investigation is ongoing to identify the root cause and implement a fix.
2. Apr 23, 2026, 09:45 UTC
   monitoring
   A fix has been applied, and we are currently monitoring the results.
3. Apr 23, 2026, 11:15 UTC
   resolved
   The issue has been fully resolved, and login is now working properly.

Updates as published by Yotpo (original).