Major incident

Yotpo: Some users may experience login issues and be redirected to an error page

Affected: Admin

Current status of Yotpo: Operational — live Yotpo status

Timeline

1. Apr 8, 2026, 22:04 UTC
   investigating
   We are currently investigating an issue affecting users that are unable to login into their Yotpo account. At the moment, we are working on resolving the issue as soon as possible. We apologize for the temporary inconvenience. More details to follow in the next status update. The Yotpo Support Team
2. Apr 8, 2026, 23:30 UTC
   identified
   The root cause has been identified, and our team is currently working on implementing a fix.
3. Apr 8, 2026, 23:38 UTC
   monitoring
   The fix has been successfully implemented, and we are actively monitoring the results.
4. Apr 8, 2026, 23:57 UTC
   resolved
   Overall Description of the Issue and Affected Services: Users experience login issues and is redirected to an error page. Start Time: Apr 08, 2026 - 22:04 (UTC). End Time: Apr 08, 2026 - 23:40 (UTC). Business Impact: We are currently investigating an issue affecting users that are unable to login into their Yotpo account. At the moment, we are working on resolving the issue as soon as possible. We apologize for the temporary inconvenience. More details to follow in the next status update. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team.

Updates as published by Yotpo (original).