Major incident

Yotpo: Yotpo Service Disruption notice

Affected: API, Widgets (Pop-up, Rewards Page)

Current status of Yotpo: Operational — live Yotpo status

Timeline

1. Mar 18, 2026, 12:02 UTC
   investigating
   We’re investigating an issue affecting the Point Redemption service, which is preventing customers from redeeming points. At the moment, we are working on resolving the issue as soon as possible. We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team
2. Mar 18, 2026, 12:39 UTC
   monitoring
   The incident has been fully resolved, and redemptions are now working as expected
3. Mar 18, 2026, 12:42 UTC
   resolved
   The incident has been fully resolved, and redemptions are now working as expected

Updates as published by Yotpo (original).