Minor incident

Worldpay: INC0682285 - We are investigating potential issues with Portals & Reporting

Oct 9, 2026, 06:04 UTC
started
07:50 UTC
resolved
1 h 46 min
duration

Affected: Portals & Reporting

Current status of Worldpay: Operational — live Worldpay status

Timeline

  1. Oct 9, 2026, 06:04 UTC
    investigating
    We are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority.
  2. Oct 9, 2026, 06:28 UTC
    identified
    We are continuing to experience a technical issue with Portals & Reporting. The DART 312 reports will be delayed past their usual SLA of 07:00 UTC. Our technical resources continue to work to resolve the issue as a matter of priority.
  3. Oct 9, 2026, 07:50 UTC
    resolved
    We have resolved the technical issue with Portals & Reporting. The DART 312 reports are now delivered. We apologise for any inconvenience this may have caused you or your customers.

Updates as published by Worldpay (original).

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This was part of a wider event: 22 services reported incidents within the hour.

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