Minor incident
Worldpay: INC0682285 - We are investigating potential issues with Portals & Reporting
Oct 9, 2026, 06:04 UTC
started
07:50 UTC
resolved
1 h 46 min
duration
Affected: Portals & Reporting
Current status of Worldpay: Operational — live Worldpay status
Timeline
- Oct 9, 2026, 06:04 UTCinvestigatingWe are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority.
- Oct 9, 2026, 06:28 UTCidentifiedWe are continuing to experience a technical issue with Portals & Reporting. The DART 312 reports will be delayed past their usual SLA of 07:00 UTC. Our technical resources continue to work to resolve the issue as a matter of priority.
- Oct 9, 2026, 07:50 UTCresolvedWe have resolved the technical issue with Portals & Reporting. The DART 312 reports are now delivered. We apologise for any inconvenience this may have caused you or your customers.
Updates as published by Worldpay (original).
Other services with incidents at the same time
This was part of a wider event: 22 services reported incidents within the hour.
- Zoom for Government 07:01 UTC · Intermittent Service Degradation Affecting Zoom AI Companion and Meeting summaries.
- Twilio 06:42 UTC · SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China
- Genetec Cloud Products 05:09 UTC · Potential issue affecting Security Center SaaS Investigation in US
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