Critical incident

Webshare Proxy: Increased proxy error rate

Current status of Webshare Proxy: Operational — live Webshare Proxy status

Timeline

1. Jun 3, 2026, 16:46 UTC
   investigating
   We're observing high proxy error rate.
2. Jun 3, 2026, 17:37 UTC
   identified
   We've identified the root cause and we're working on recovering our services.
3. Jun 3, 2026, 17:42 UTC
   monitoring
   All system metrics are back to normal.
4. Jun 3, 2026, 18:21 UTC
   investigating
   Proxy error rate is low, but users are reporting issues logging into dashboard.webshare.io.
5. Jun 3, 2026, 18:24 UTC
   investigating
   We're observing increased proxy error rate.
6. Jun 3, 2026, 21:58 UTC
   identified
   We're working to recover the system.
7. Jun 4, 2026, 01:36 UTC
   identified
   Proxy servers are back online and working normally. We are now working on bringing the dashboard back online as well.
8. Jun 4, 2026, 01:43 UTC
   monitoring
   All issues have been resolved. We are monitoring the system.
9. Jun 4, 2026, 02:16 UTC
   resolved
   All the issues are resolved, the system is back to normal.

Updates as published by Webshare Proxy.