Major incident

Wealthsimple: Account login issues | Problème de connexion aux comptes

Affected: Account Login

Current status of Wealthsimple: Operational — live Wealthsimple status

Timeline

1. Apr 1, 2026, 15:28 UTC
   investigating
   Some clients are having trouble logging into their accounts. We're working on a fix. Certains clientes ont de la difficulté à se connecter à leurs comptes. Nous travaillons à résoudre le problème.
2. Apr 1, 2026, 15:39 UTC
   monitoring
   A fix has been implemented and we are monitoring the results. Un correctif a été mis en place et nous en assurons le suivi.
3. Apr 1, 2026, 17:39 UTC
   monitoring
   We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.
4. Apr 1, 2026, 20:03 UTC
   monitoring
   We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.
5. Apr 2, 2026, 12:16 UTC
   resolved
   This incident has been resolved.

Updates as published by Wealthsimple (original).