Minor incident

Voyado: Issues with contact filters for point calculation, automations and messages

Sep 29, 2026, 08:24 UTC

started

12:40 UTC

resolved

4 h 16 min

duration

Affected: Web Application, Messaging, Automations

Current status of Voyado: Operational — live Voyado status

Timeline

Sep 29, 2026, 08:24 UTC
identified
We have identified an issue with Targeting affecting a subset of customers who use specific contact filters. This may impact point calculation, automations, and messages for affected customers.
Sep 29, 2026, 08:39 UTC
identified
A fix is currently being deployed. Impact may continue until the deployment is complete.
Sep 29, 2026, 09:51 UTC
monitoring
A fix has been deployed. We're monitoring the result.
Sep 29, 2026, 12:40 UTC
resolved
This incident has been resolved.

Updates as published by Voyado (original).

This was part of a wider event: 51 services reported incidents within the hour.

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