Critical incident

UMass Lowell: Firewall Issues in Unity Cluster

Apr 30, 2026, 18:09 UTC
started
13:03 UTC
resolved May 4, 2026
3 days 18 h
duration

Affected: Unity Research Computing Platform

Current status of UMass Lowell: Operational — live UMass Lowell status

Timeline

  1. Apr 30, 2026, 18:09 UTC
    identified
    Update: As of 1:00 p.m. on Thursday, April 30, the UMass Research Computing and Data team has identified a hardware failure with the Unity firewall. We are in contact with our vendor and are expediting a replacement firewall. Our current estimate is that it will be installed and configured by tomorrow afternoon.
  2. May 4, 2026, 13:03 UTC
    resolved
    The failed firewall has been replaced and all connectivity to the cluster has been restored.

Updates as published by UMass Lowell (original).

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