Major incident

UM IT Systems: Cognos Schedules

Affected: Other UM IT Services

Current status of UM IT Systems: Operational — live UM IT Systems status

Timeline

1. Mar 28, 2026, 17:23 UTC
   investigating
   Users are reporting issues with Cognos. We are working with IBM to resolve the issue. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
2. Mar 28, 2026, 21:07 UTC
   investigating
   Congos Service is back up, but schedules are still not running.
3. Mar 29, 2026, 03:41 UTC
   investigating
   Cognos schedules are running again. There is still an ongoing issue with changing schedules and making new schedules.
4. Apr 21, 2026, 17:56 UTC
   resolved
   This incident has been resolved.

Updates as published by UM IT Systems (original).