Major incident

Turnitin: Turnitin Service Incident - 3rd September 2026

Affected: iThenticate Website, (v1) Website Logins, Turnitin Logins, Turnitin UK Logins, Turnitin Paper Submissions, Turnitin UK Paper Submissions, Turnitin Feedback Studio Access, Turnitin UK Feedback Studio Access

Current status of Turnitin: Operational — live Turnitin status

Timeline

1. Sep 3, 2026, 05:06 UTC
   identified
   We’ve run into some issues. Turnitin and TurnitinUK are currently experiencing an unexpected service incident. During this time, users accessing the service via an integration may encounter an error when attempting to use the Turnitin service. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
2. Sep 3, 2026, 05:42 UTC
   investigating
   We are currently investigating this issue.
3. Sep 3, 2026, 07:46 UTC
   investigating
   Turnitin and TurnitinUK are currently experiencing an unexpected service incident. During this time, users accessing the service via an integration may encounter an error when attempting to use the Turnitin service. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
4. Sep 3, 2026, 08:10 UTC
   investigating
   We are continuing to investigate this issue. Logins for Turnitin UK, Turnitin and iThenticate.com have been restored.
5. Sep 3, 2026, 08:52 UTC
   resolved
   We’ve fixed it! Due to an unexpected service incident, you may have been unable to log into Turnitin, TurnitinUK, iThenticate.com today. Users accessing Turnitin via an integration also may have received errors when attempting to access the service. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 2nd September 20:40 - Thursday, 3rd September 1:27 BST: Thursday, 3rd September 4:40 - Thursday, 3rd September 9:27 AEST: Thursday, 3rd September 13:40 - Thursday, 3rd September 18:27 We regret any inconvenience this may have caused if you were impacted by today’s incident.

Updates as published by Turnitin (original).