Trustpilot outage history and status
Is Trustpilot down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
2
incidents, 90 days
11 h 28 min
median time to fix
Sep 30, 2026
last incident
Trustpilot components
General Availability
- APIs Operational
- www.trustpilot.com Operational
- Business Portal Operational
- TrustBoxes Operational
invitation-reviews
- default-template Operational
- custom template Operational
Other websites
- apps.trustpilot.com Operational
- business.trustpilot.com Operational
- legal.trustpilot.com Operational
- corporate.trustpilot.com Operational
- emails Operational
Trustpilot outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 30, 2026, 20:29 UTC | Degraded performance: Business website | No impact | 54 min |
| Sep 16, 2026, 12:46 UTC | Product Review widgets with review sharing not working as expected TrustBoxes | Minor | 22 h 02 min |
| Mar 24, 2026, 21:18 UTC | Degraded service on businessunitproducts-api Business Portal | Minor | 2 h 25 min |
| Mar 24, 2026, 13:00 UTC | General stability issue APIs, Business Portal, TrustBoxes, business.trustpilot.com, emails | Minor | 1 h 29 min |
| Nov 14, 2025, 07:21 UTC | Degraded TrustBox performance TrustBoxes | No impact | 2 h |
| Nov 10, 2025, 02:55 UTC | Degraded Trustbox Performance APIs, TrustBoxes | No impact | 2 h 48 min |
| Jun 17, 2025, 12:33 UTC | Invitation history not loading correctly APIs, Business Portal | Major | 20 h 47 min |
| Jun 12, 2025, 18:46 UTC | We’re currently experiencing an issue with login and signup on trustpilot.com www.trustpilot.com, Business Portal | Major | 11 h 15 min |
| Jun 12, 2025, 11:12 UTC | Delays in Publishing Reviews | No impact | 11 min |
| May 30, 2025, 13:51 UTC | Service Outage: Business App: New Account Signup with Google Sign-up Business Portal | Minor | 29 min |
| May 16, 2025, 12:03 UTC | Service Outage: Business App APIs, Business Portal | Major | 21 min |
| Apr 3, 2025, 08:36 UTC | Integration Product Catalog Update Delays | No impact | 4 days 23 h |
| Apr 3, 2025, 08:35 UTC | Product Catalog Update Delays | No impact | — |
| Mar 27, 2025, 11:12 UTC | Service Outage: Zapier Integration invitation sending APIs, default-template, custom template | Major | 3 h 37 min |
| Mar 14, 2025, 16:58 UTC | Consumer profile page and related functions degraded www.trustpilot.com | Minor | 5 h 30 min |
| Mar 11, 2025, 12:51 UTC | Data replication issues in our backend www.trustpilot.com, Business Portal | No impact | 1 h 06 min |
| Jan 29, 2025, 10:05 UTC | B2B app availability issues Business Portal | Major | 6 h 44 min |
| Jan 28, 2025, 15:29 UTC | Trustpilot Business: users are unable to log in using SSO Business Portal | Major | 1 h 03 min |
| Nov 28, 2024, 15:28 UTC | Delays Sending Review Invitations Emails default-template, custom template | Minor | 4 days 14 h |
| Oct 25, 2024, 11:50 UTC | Intermittent Loading Issues with B2B App Business Portal | Major | 4 h 25 min |
| Oct 10, 2024, 13:13 UTC | Delays Sending Review Invitations Emails default-template, custom template | No impact | 7 h 52 min |
| Oct 9, 2024, 10:15 UTC | Delays sending business notifications emails emails | Major | 23 h 23 min |
| Sep 10, 2024, 08:06 UTC | Invitation emails using custom templates in queue custom template | Minor | 2 h 02 min |
| Sep 5, 2024, 14:50 UTC | Delays sending review invitation emails using a custom template custom template | Major | 41 h 12 min |
| Jul 19, 2024, 18:14 UTC | Review Invitation Email Delay | Minor | 1 h 19 min |
50 incidents in our archive since May 13, 2022.
When and where Trustpilot fails
By weekday
Most incidents start on Thu.
- Mon7
- Tue11
- Wed8
- Thu15
- Fri9
- Sat0
- Sun0
Most affected, last 12 months
- TrustBoxes4
- APIs2
- Business Portal2
- business.trustpilot.com1
- emails1
When Trustpilot went down with others
- Sep 16, 2026, 11:30 UTC 51 services reported incidents within the hour
Other social & media services
FAQ
- Is Trustpilot down right now?
- At our last check Trustpilot's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Trustpilot go down?
- Trustpilot reported 2 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Trustpilot outage?
- The latest reported incident started on Sep 30, 2026, 20:29 UTC: "Degraded performance: Business website", resolved after 54 min.
- How long do Trustpilot outages last?
- Half of Trustpilot's incidents in the last 90 days were resolved within 11 h 28 min.
Source: Trustpilot official status page · RSS of Trustpilot incidents · status badge for your site