Major incident

Transcend: US-based Airgap.js telemetry is down

Affected: Backend API - US

Current status of Transcend: Operational — live Transcend status

Timeline

1. May 12, 2026, 06:00 UTC
   investigating
   Telemetry for airgap.js is down for all US based organizations. We're investigating the root cause and will provide an update soon
2. May 12, 2026, 22:36 UTC
   resolved
   This incident has been resolved.

Updates as published by Transcend (original).