Transcend outage history and status

Is Transcend down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
2
incidents, 90 days
—
median time to fix
Sep 29, 2026
last incident

Transcend components

AWS

Transcend Rails

Transcend outage history

Nov: 2 incidents, 0 min of major outage 2 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 2 incidents, 0 min of major outage 2 Mar Apr: 1 incidents, 0 min of major outage 1 Apr May: 3 incidents, 996 min of major outage 3 May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 1 incidents, 0 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
Transcend incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Sep 29, 2026, 18:36 UTC Slowdowns on primary backend Minor <1 min
Aug 17, 2026, 23:53 UTC Consent Backend /Sync Routes Minor —
May 23, 2026, 02:30 UTC Consent Preference Change DSR Trigger delays Minor <1 min
May 12, 2026, 06:00 UTC US-based Airgap.js telemetry is down
Backend API - US
Major 16 h 36 min
May 5, 2026, 13:04 UTC Backend API Performance Degradation
Backend API - EU, Backend API - US
Minor 3 h 45 min
Apr 23, 2026, 00:39 UTC Preference Management Service Impaired
Backend API - EU, Backend API - US
Minor 10 h 43 min
Mar 28, 2026, 00:28 UTC Consent Workflows No impact 3 h 49 min
Mar 17, 2026, 18:14 UTC Consent Backend Sync Routes No impact —
Nov 19, 2025, 02:30 UTC Consent SYNC API No impact —
Nov 18, 2025, 00:00 UTC Consent & Preference API Outage No impact <1 min
Oct 26, 2025, 23:38 UTC EU-based privacy center rejecting requests No impact —
Oct 20, 2025, 20:25 UTC Degradation in some services
Backend API - EU
Minor 8 h 40 min
Sep 5, 2025, 00:32 UTC EU Backend Downtime
Backend API - EU
Critical 43 min
Jul 25, 2025, 12:23 UTC Admin Dashboard failing to load
Admin Dashboard - EU
Minor 58 min
Apr 25, 2025, 05:56 UTC Degraded performance of our Backend API [EU Region]
Backend API - EU
Minor 13 h 03 min
Apr 9, 2025, 20:37 UTC Consent Deployment is failing for Certain Regions No impact 26 h 37 min
Apr 4, 2025, 20:11 UTC Increased Latency in EU-Hosted Region
Admin Dashboard - EU, Backend API - EU, Multi-Tenant Sombra - EU
Minor 1 h 42 min
Feb 21, 2025, 19:14 UTC Email Sending is not working
Backend API - EU
Major —
Feb 21, 2025, 15:51 UTC Email Sending is not working Major —
Jun 27, 2024, 21:17 UTC Email Sending is not working
Admin Dashboard - EU, Backend API - EU, Multi-Tenant Sombra - EU, privacy.transcend.io
Minor 56 min
Jun 13, 2024, 20:37 UTC Backend downtime
Backend API - EU
Minor 43 min
May 16, 2024, 04:05 UTC Privacy Center Email Login Issues
Backend API - EU
No impact <1 min
Jan 9, 2024, 22:20 UTC Database performance degradation
Admin Dashboard - EU, Backend API - EU
Major 2 h 40 min
Jan 8, 2024, 23:04 UTC Multi tenant Sombra is unresponsive and returning 5xx status
Multi-Tenant Sombra - EU
Critical 1 h 24 min
Oct 11, 2023, 06:45 UTC Some views under the Privacy Requests tab are failing to load for customers in the EU region.
Admin Dashboard - EU
Minor 10 h 16 min

31 incidents in our archive since July 27, 2022.

When and where Transcend fails

By weekday

Most incidents start on Tue.

  • Mon4
  • Tue9
  • Wed5
  • Thu4
  • Fri6
  • Sat2
  • Sun1

Most affected, last 12 months

  • Backend API - US3
  • Backend API - EU2

Other other services

FAQ

Is Transcend down right now?
At our last check Transcend's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Transcend go down?
Transcend reported 2 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Transcend outage?
The latest reported incident started on Sep 29, 2026, 18:36 UTC: "Slowdowns on primary backend", resolved after <1 min.
How long do Transcend outages last?
Half of Transcend's incidents in the last 90 days were resolved within —.

Source: Transcend official status page · RSS of Transcend incidents · status badge for your site