Major incident
ThreatLocker: Investigating machines not checking into the Portal on Instance H
Jun 25, 2026, 16:29 UTC
started
17:15 UTC
resolved
45 min
duration
Affected: Portal [Instance H]
Current status of ThreatLocker: Operational — live ThreatLocker status
Timeline
- Jun 25, 2026, 16:29 UTCinvestigatingWe are currently investigating this issue.
- Jun 25, 2026, 16:30 UTCinvestigatingWe are continuing to investigate this issue.
- Jun 25, 2026, 16:50 UTCidentifiedWe have identified an internal issue that may have contributed to this incident. We are still investigating the root cause and will provide updates as more information becomes available. Machines on Instance H should now be returning to an "Active" state. Thank you for everyone's patience and understanding while we continue our investigation.
- Jun 25, 2026, 17:15 UTCresolvedWe have confirmed that Instance H has returned to a stable state, and all indicators show that systems are operating as expected. Outage is being downgraded at this time. Thank you for everyone's patience.
Updates as published by ThreatLocker (original).
Other services with incidents at the same time
This was part of a wider event: 30 services reported incidents within the hour.
- Infura 16:13 UTC · Base Mainnet Peer-to-peer Network outage
- Base 16:03 UTC · Base Mainnet Chain Stall
- Confluent Cloud 15:59 UTC · Increased error rates in Metrics API
- Granola 15:37 UTC · Notes not generating on iOS
- AssemblyAI 15:37 UTC · Timeout on transcriptions using speaker labels
- KID 15:30 UTC · DNS Outage
More ThreatLocker incidents
- October 22, 2026 Instance G Performance Issues
- October 14, 2026 Degraded Performance on Instance G
- October 9, 2026 Degraded Performance on Instance G
- October 6, 2026 Degraded Performance on Instance G
- October 3, 2026 Device Check-ins On Instance D Appearing Offline
- October 1, 2026 Instance H Entra Integration