Major incident

Telnyx: Telnyx's Support AI Assistant (TAIA) - currently unavailable

Current status of Telnyx: Under maintenance — live Telnyx status

Timeline

1. Sep 25, 2026, 15:00 UTC
   investigating
   Customers interacting with our AI Assistant widget through chat or email may observe error responses at this time, engineering teams are working to restore the service.
2. Sep 25, 2026, 15:04 UTC
   identified
   Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.
3. Sep 25, 2026, 15:18 UTC
   monitoring
   Engineers have restored service and continue to monitor.
4. Sep 25, 2026, 15:54 UTC
   resolved
   Engineers have resolved the issue and no further errors are observed at this time.

Updates as published by Telnyx.