Major incident

Technolutions: Issue affecting availability of certain databases

Affected: Slate

Current status of Technolutions: Operational — live Technolutions status

Timeline

1. May 4, 2026, 05:14 UTC
   investigating
   We are investigating an issue that is affecting the availability of certain databases. We will provide updates as we have them.
2. May 4, 2026, 05:16 UTC
   investigating
   The affected databases are online and available again. We are continuing to investigate the cause of this interruption.
3. May 4, 2026, 06:53 UTC
   resolved
   The interruption in availability was caused by a loss of quorum in the failover cluster. We are continuing to investigate periodic network interruptions that have occurred following recent upgrades to the database infrastructure and operating systems. In the meantime, we have further hardened the cluster configuration to prevent unintended failovers and interruptions.

Updates as published by Technolutions (original).