Major incident
Squarespace: New Payment Methods Cannot Be Saved
Apr 21, 2026, 17:21 UTC
started
18:41 UTC
resolved
1 h 21 min
duration
Affected: Accounts & Billing
Current status of Squarespace: Operational — live Squarespace status
Timeline
- Apr 21, 2026, 17:21 UTCinvestigatingWe’re investigating issues with new payment details being saved.
- Apr 21, 2026, 17:38 UTCinvestigatingWe are continuing to investigate this issue.
- Apr 21, 2026, 18:13 UTCmonitoringIssue has been mitigated and we are monitoring the fix.
- Apr 21, 2026, 18:41 UTCresolvedThis incident has been resolved.
Updates as published by Squarespace (original).
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