Critical incident

Splunk Cloud Platform: Search outage | CINC-66213 (Major Outage)

Affected: Search

Current status of Splunk Cloud Platform: Operational — live Splunk Cloud Platform status

Timeline

1. May 4, 2026, 18:19 UTC
   identified
   We are currently addressing a major service disruption affecting search performance, which began at 16:34 UTC. Users may experience degraded search performance and intermittent UI errors. Our engineering teams have identified the root cause and are actively working to deploy a resolution. We are monitoring the situation closely and will provide further updates as they become available.
2. May 4, 2026, 18:49 UTC
   identified
   We are observing service recovery for the majority of our customers. Our engineering teams are actively investigating and addressing the remaining isolated cases where service has not yet been fully restored. We will continue to monitor the environment closely until all services are operating at normal capacity.
3. May 4, 2026, 19:09 UTC
   monitoring
   We have implemented a fix for this issue. During this time we are monitoring the results to confirm the resolution and will continue to provide any additional updates once available.
4. May 4, 2026, 19:38 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. May 4, 2026, 20:04 UTC
   monitoring
   We are continuing to monitor the restoration of services for the majority of our impacted customers. Our teams are working diligently to resolve remaining issues for any users who have not yet seen a full return to normal service. We will continue to monitor the environment closely until all services are fully operational.
6. May 4, 2026, 20:41 UTC
   resolved
   This incident has been resolved.

Updates as published by Splunk Cloud Platform (original).