Major incident

SiteHost: Unscheduled Outage - AKL02

Affected: API, Control Panel, NZ – AKL02, NZ – AKL02, NZ – AKL02, NZ – AKL02, NZ – AKL02, NZ – AKL02

Current status of SiteHost: Operational — live SiteHost status

Timeline

1. May 25, 2026, 06:08 UTC
   investigating
   We have experienced an unplanned network outage affecting our customers in the AKL02 region. Our engineers are currently investigating. We will share additional updates as we have more information.
2. May 25, 2026, 06:28 UTC
   monitoring
   The services have now been restored and we are actively monitoring the situation. If you have any persistent issues, please contact [email protected]
3. May 25, 2026, 07:16 UTC
   investigating
   We have experienced another network outage affecting our customers in the AKL02 region. Our engineers are currently investigating this outage. We will share additional updates as we have more information.
4. May 25, 2026, 10:11 UTC
   monitoring
   The services have now been restored and we are actively monitoring the situation. If you have any persistent issues, please contact [email protected]
5. May 25, 2026, 21:28 UTC
   resolved
   Monitoring over the past few hours has confirmed this specific AKL02 network issue is resolved.

Updates as published by SiteHost (original).