Major incident

ShipStation: Store import error: Invalid object name 'OPENJSON'.

Current status of ShipStation: Operational — live ShipStation status

Timeline

1. May 6, 2026, 17:39 UTC
   monitoring
   We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
2. May 6, 2026, 17:52 UTC
   monitoring
   The fix has been released for most stores. You may need to manually refresh your store in the top right
3. May 6, 2026, 18:13 UTC
   monitoring
   The fix has been fully released. You may need to manually refresh your store in the top right
4. May 6, 2026, 19:14 UTC
   resolved
   This incident has been resolved.

Updates as published by ShipStation (original).