Major incident

SHiFT: Intermittent Service Disruption

Affected: Shift Platform

Current status of SHiFT: Operational — live SHiFT status

Timeline

1. Jun 3, 2026, 19:50 UTC
   investigating
   We’re currently investigating reports of a potential service interruption with these systems: Borderlands 3 and Tiny Tinas Wonderlands Xbox crossplay is currently experiencing trouble connecting and causing network timeouts for some players. Emails for password resets and SHiFT account recovery is currently experiencing trouble connecting. Our engineers have responded to the incident and will provide updates soon.
2. Jun 4, 2026, 16:49 UTC
   identified
   We are implementing a solution. We are estimating to have services restored within an hour and a half.
3. Jun 4, 2026, 17:43 UTC
   resolved
   The incident impacting Borderlands 3 and Tiny Tina's Wonderlands crossplay and SHiFT account recovery has been resolved If you're still experiencing issues with SHiFT services, please submit a ticket to http://support.borderlands.com.

Updates as published by SHiFT (original).