OutageDB

Major incident

SerpApi: [Google Shopping API] Performance Degradation

Sep 17, 2026, 22:12 UTC
started
18:06 UTC
resolved September 23, 2026
5 days 19 h
duration

Affected: Shopping API

Current status of SerpApi: Minor issues — live SerpApi status

Timeline

  1. Sep 17, 2026, 22:12 UTC
    investigating
    We are currently investigating elevated response times and decreased success rates for the Google Shopping API. The Public Roadmap issue documenting this can be found here: https://github.com/serpapi/public-roadmap/issues/4308
  2. Sep 19, 2026, 23:17 UTC
    investigating
    We're continuing to investigate this issue.
  3. Sep 22, 2026, 12:45 UTC
    monitoring
    A fix has been implemented and we are monitoring.
  4. Sep 23, 2026, 18:06 UTC
    resolved
    Performance has remained stable. This is resolved.

Updates as published by SerpApi (original).

Other services with incidents at the same time

This was part of a wider event: 21 services reported incidents within the hour.

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