Major incident
SerpApi: [eBay Search API] Performance Degradation
Jul 23, 2026, 22:21 UTC
started
23:34 UTC
resolved September 21, 2026
60 days 1 h
duration
Affected: Search API
Current status of SerpApi: Minor issues — live SerpApi status
Timeline
- Jul 23, 2026, 22:21 UTCinvestigatingOur eBay Search API is currently experiencing a low success rate and high response times. We’re very sorry for the inconvenience and will share another update once we have more information or performance has fully stabilized. https://github.com/serpapi/public-roadmap/issues/4063
- Aug 1, 2026, 15:44 UTCidentifiedWe've identified that the performance has been worse due to the Sold and Complete filters being hidden behind a login, making API calls with these timeout, decreasing the overall success rate.
- Sep 21, 2026, 23:34 UTCresolvedWe’re closing this incident as the issue is related to eBay moving the Sold and Completed filters behind a login. These filters are now only accessible to logged-in eBay users, which means we cannot scrape the data. This results in failed requests or empty results. Our engineering team is working on officially deprecating these filters. If eBay makes these filters available to logged-out users again, we’ll restore support for them on our end as well. Thank you for your patience and understanding.
Updates as published by SerpApi (original).
Other services with incidents at the same time
- Cohere 22:56 UTC · Dashboard Login Service Disruption
- Contentstack 22:05 UTC · Contentstack – Web Application – Azure NA & EU – Homepage Loading Issue
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