Critical incident

Sentry: Delayed ingestion of errors in EU

Sep 18, 2026, 08:36 UTC
started
11:57 UTC
resolved
3 h 20 min
duration

Current status of Sentry: Operational — live Sentry status

Timeline

  1. Sep 18, 2026, 08:36 UTC
    investigating
    We are currently investigating an issue that causes new errors to be delayed in the EU region.
  2. Sep 18, 2026, 09:00 UTC
    investigating
    We have implemented a mitigation and are starting to recover.
  3. Sep 18, 2026, 09:53 UTC
    investigating
    We are processing real-time data again and are working on burning our backlog.
  4. Sep 18, 2026, 09:54 UTC
    monitoring
    We are processing real-time data again and are working on burning our backlog.
  5. Sep 18, 2026, 10:56 UTC
    monitoring
    We have identified a networking issue with an upstream provider and are working on mitigations.
  6. Sep 18, 2026, 10:58 UTC
    identified
    We have identified a networking issue with an upstream provider and are working on mitigations.
  7. Sep 18, 2026, 11:45 UTC
    identified
    Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.
  8. Sep 18, 2026, 11:57 UTC
    resolved
    We are processing real-time data for all data types again.

Updates as published by Sentry (original).

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