OutageDB

Minor incident

Scaleway: [Transactionnal Email] - Delivering Issue

Nov 5, 2026, 12:27 UTC
started
15:33 UTC
resolved
3 h 06 min
duration

Affected: Transactional Email

Current status of Scaleway: Minor issues — live Scaleway status

Timeline

  1. Nov 5, 2026, 12:27 UTC
    identified
    Some customers may experience emails getting stuck while processing or sending. We are actively working to resolve the issue and sincerely apologize for the inconvenience caused.
  2. Nov 5, 2026, 14:08 UTC
    monitoring
    We have identified the issue and successfully restored outbound traffic. The problem was caused by a network configuration that failed to apply properly. We applied fix, which resolved the situation, and outgoing emails should start clearing and sending out gradually.
  3. Nov 5, 2026, 15:33 UTC
    resolved
    All emails have now been sent, and traffic is back to normal.

Updates as published by Scaleway (original).

Other services with incidents at the same time

This was part of a wider event: 17 services reported incidents within the hour.

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