Minor incident

Scaleway: [Support] Call Handling Delays

Oct 6, 2026, 10:01 UTC

started

08:01 UTC

resolved October 8, 2026

46 h

duration

Affected: Excellence

Current status of Scaleway: Minor issues — live Scaleway status

Timeline

Oct 6, 2026, 10:01 UTC
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
Oct 8, 2026, 08:01 UTC
resolved
This incident has been resolved.

Updates as published by Scaleway (original).

This was part of a wider event: 17 services reported incidents within the hour.

Genetec Cloud Products 10:53 UTC · Potential issue affecting Genetec Cloud Products / Security Center SaaS → Device management (enrollment and device configuration) West Europe
Gandi.net 10:47 UTC · Delays on PaaS and Cloud operations at FR-SD3
AssemblyAI 10:30 UTC · Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model
ElevenLabs 10:28 UTC · EU Agents disruption in SIP calls
IXOPAY 10:23 UTC · Intermittent issues with AI Payments Intelligence Portal
CM.com 09:42 UTC · Operator Service Interruption - Netherlands - Vodafone - 20404
Kraken 09:31 UTC · XDC Network (XDC) Funding Delays
Vercel 09:12 UTC · Elevated Sandbox error rates in Paris (cdg1)
ElevenLabs 09:09 UTC · increase in latency