Major incident

Scaleway: [Account] - Global - Account API Down

Sep 30, 2026, 09:35 UTC

started

14:48 UTC

resolved

5 h 13 min

duration

Affected: Billing, Environmental Footprint, IAM, Load Balancer

Current status of Scaleway: Minor issues — live Scaleway status

Timeline

Sep 30, 2026, 09:35 UTC
investigating
Account API is down. Console may be unusable
Sep 30, 2026, 09:41 UTC
investigating
We are continuing to investigate this issue.
Sep 30, 2026, 09:42 UTC
identified
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
Sep 30, 2026, 14:48 UTC
resolved
This incident has been resolved.

Updates as published by Scaleway (original).

This was part of a wider event: 17 services reported incidents within the hour.

BeyondWords 10:28 UTC · Elevated errors on the BeyondWords API
Chargebee 10:05 UTC · API Service Degradation
Sauce Labs 10:04 UTC · 2026-September-30 Service Incident
Rapid7 10:02 UTC · Alert and Investigation Creation Delays
Granicus System 09:39 UTC · Granicus Issue Notification: GXI E - Analytics and message engagement data not updating
Dartmouth College 09:27 UTC · password and group change delays
OneSignal 09:22 UTC · Database incident - impacting app IDs starting with e
CM.com 09:19 UTC · Operator Service Interruption - Netherlands - Vodafone - 20404
mailgun 09:16 UTC · Route delays in EU Region
CM.com 09:01 UTC · Operator Service Interruption -Belgium- Orange - 20610
Flickr 08:59 UTC · Some images are not loading