SAMS outage history and status

Is SAMS down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Feb 4, 2026
last incident

SAMS components

Portal Environments

SAMS outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 1 incidents, 62 min of major outage 1 Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
SAMS incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Feb 4, 2026, 21:25 UTC Connectivity issues to production database server
Prod DB 1 Database Server, QSA Member Portal, NSL Member Portal, SSS Member Portal, OAM Member Portal, WBO Member Portal
Critical 1 h 02 min
Oct 25, 2025, 11:18 UTC Portal Upgrade to V5.0.7
OAM Member Portal, WBO Member Portal
Critical 41 min
Oct 24, 2025, 03:48 UTC samsprod2 has been decomissioned
Prod App 1 Webserver
No impact 3 days 2 h
Oct 11, 2025, 00:54 UTC ONL Portal is unavailable whilst it is being upgraded to Version 5.0.7
SSS Member Portal
Critical 22 h 08 min
Aug 29, 2025, 05:45 UTC QSA Portal Upgrade
QSA Member Portal
Critical 20 h 26 min
Mar 5, 2025, 06:08 UTC SAMS and Portal Outage
Prod DB 1 Database Server
Critical 2 h 36 min
Mar 2, 2025, 20:42 UTC Decommissioned database server generating an outage notification Minor 30 h 17 min
Aug 24, 2022, 23:18 UTC samsprod2 webserver is down
Prod App 1 Webserver
Critical 2 h 12 min
Aug 7, 2022, 23:18 UTC Servers in the SAU data centre are offline
Prod DB 1 Database Server, Test Environments
Critical 2 h 16 min
Aug 6, 2022, 09:03 UTC Network Outage for PROD1 database server
Prod DB 1 Database Server
Major 4 min
May 11, 2022, 23:55 UTC Security certificates expired on samsprod1 Major 37 min

11 incidents in our archive since May 11, 2022.

When and where SAMS fails

Most affected, last 12 months

  • NSL Member Portal1
  • OAM Member Portal1
  • Prod DB 1 Database Server1
  • QSA Member Portal1
  • SSS Member Portal1
  • WBO Member Portal1

Other e-commerce services

FAQ

Is SAMS down right now?
At our last check SAMS's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does SAMS go down?
SAMS reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last SAMS outage?
The latest reported incident started on Feb 4, 2026, 21:25 UTC: "Connectivity issues to production database server", resolved after 1 h 02 min.

Source: SAMS official status page · RSS of SAMS incidents · status badge for your site