Major incident

Rippling: Delayed sync in integrations

Affected: Third-party integrations

Current status of Rippling: Operational — live Rippling status

Timeline

1. Aug 6, 2026, 16:12 UTC
   identified
   Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.
2. Aug 6, 2026, 16:36 UTC
   investigating
   Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.
3. Aug 6, 2026, 18:03 UTC
   monitoring
   A fix has been deployed and we are rolling it out for all impacted integrations. Any data not yet synced will start resyncing automatically.
4. Aug 6, 2026, 18:29 UTC
   resolved
   We identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the rollout. The team reverted the change in production and retriggered syncs to recover affected integrations. - Impacted integrations, including Ramp and Box, have recovered - Some integrations that remain disconnected are unrelated to the this incident. In those cases, tokens were already revoked, expired, or deactivated, and customers may need to reconnect manually

Updates as published by Rippling (original).