Major incident

Render: Disruption affecting the provisioning of new instances in Singapore and partially in Oregon

Apr 8, 2026, 09:57 UTC
started
22:11 UTC
resolved
12 h 14 min
duration

Affected: Web Services, Web Services, Cron Jobs, Cron Jobs, Background Workers, Background Workers, Builds and Deploys, Builds and Deploys, Web Services - Free Tier, Web Services - Free Tier

Current status of Render: Operational — live Render status

Timeline

  1. Apr 8, 2026, 09:57 UTC
    investigating
    This issue may affect new instances during builds, scaling, and similar operations. You may experience build/deploy failures. We are still investigating.
  2. Apr 8, 2026, 10:31 UTC
    investigating
    We have temporarily disabled free services in Singapore. We are continuing to investigate and work to mitigate the issue.
  3. Apr 8, 2026, 10:54 UTC
    investigating
    We are seeing some recovery following our mitigation efforts, but we are still working to identify the root cause for a long-term resolution.
  4. Apr 8, 2026, 11:22 UTC
    investigating
    We are continuing to investigate this issue.
  5. Apr 8, 2026, 11:23 UTC
    identified
    Services with paid compute should now be operating normally. Please note that free services in this region are still intermittently disabled.
  6. Apr 8, 2026, 14:42 UTC
    identified
    We are now seeing the same issue affecting services in Oregon partially. We are investigating to remediate this as quickly as possible.
  7. Apr 8, 2026, 15:02 UTC
    identified
    We are continuing to work on a fix for this issue.
  8. Apr 8, 2026, 15:02 UTC
    monitoring
    We're seeing recovery across all regions.
  9. Apr 8, 2026, 16:05 UTC
    monitoring
    We are disabling new free services in Singapore and partially in Oregon.
  10. Apr 8, 2026, 18:08 UTC
    monitoring
    We are continuing to monitor for any further issues.
  11. Apr 8, 2026, 18:48 UTC
    monitoring
    Paid services are continuing to see recovery across builds and deploys. Free services remain disabled and will return errors if loaded in a browser. Singapore and part of Oregon remain impacted.
  12. Apr 8, 2026, 19:44 UTC
    monitoring
    Provisioning is recovering for free and paid services across all regions. Free services have resumed serving traffic. We are continuing to monitor for further issues.
  13. Apr 8, 2026, 22:11 UTC
    resolved
    We've confirmed that our fix has addressed the issue and workloads are now scheduling normally in all regions.

Updates as published by Render (original).

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