Redtail Technology outage history and status
Is Redtail Technology down right now?
Partly
Partially Degraded Service Affected: Redtail CRM (degraded performance) Official status as of Oct 26, 2026, 15:09 UTC (refreshing…)
Open incidents
- Redtail CRM Activities Issue · minor
100%
uptime, 90 days
5
incidents, 90 days
1 h 57 min
median time to fix
Oct 26, 2026
last incident
Redtail Technology components
- Redtail API (REST) Operational
- Redtail CRM Degraded performance
- Redtail Imaging Operational
- Redtail Email Operational
- Retriever Cloud Operational
- Retriever for Tailwag Operational
- Client Services Operational
- Outbound Integrations Operational
- Inbound Integrations/SSO Operational
- Redtail Speak Operational
- Redtail CRM Mobile Operational
- Suite Sync Operational
Redtail Technology outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 26, 2026, 13:52 UTC | Redtail CRM Activities Issue Redtail CRM | Minor | ongoing |
| Sep 17, 2026, 15:45 UTC | Redtail CRM Service Advisory: Background Job Processing Affecting Downloads and Bulk Operations Redtail CRM | Minor | 24 h 13 min |
| Sep 2, 2026, 13:27 UTC | Service Disruption: 500 Error When Launching Imaging in CRM Redtail CRM, Redtail Imaging | Minor | 2 h 31 min |
| Sep 1, 2026, 13:55 UTC | Redtail CRM Contacts Error Redtail CRM | Minor | 47 min |
| Aug 31, 2026, 17:34 UTC | Redtail CRM Contacts Error Redtail CRM | Minor | 1 h 23 min |
| Jul 15, 2026, 15:06 UTC | Redtail CRM Login Issues Redtail CRM | Minor | 1 h 02 min |
| Jul 1, 2026, 16:16 UTC | Black Diamond Account Data Sync Delays in Redtail CRM Redtail CRM | No impact | 2 h 18 min |
| Jun 30, 2026, 20:23 UTC | Inbound Email Delays and SSO Access Issues Redtail Email | Minor | 16 h 41 min |
| Jun 23, 2026, 13:49 UTC | MFA Login Issues Affecting Some Users Redtail CRM | Minor | 38 min |
| Jun 2, 2026, 16:18 UTC | Redtail CRM MFA and Email Notification Issues Redtail CRM | Minor | 29 days 2 h |
| May 28, 2026, 18:33 UTC | Redtail Email Authentication Issue Resolved Redtail Email | No impact | <1 min |
| May 6, 2026, 15:44 UTC | Redtail CRM Latency Issues Redtail CRM | Minor | 3 h 58 min |
| May 5, 2026, 12:33 UTC | Redtail CRM Multi-Factor Issue Redtail CRM | Minor | 6 days |
| Mar 25, 2026, 17:39 UTC | Redtail CRM Data Feed Processing Delays Redtail CRM | Minor | 2 h 03 min |
| Mar 10, 2026, 23:48 UTC | CRM Login Issues Redtail CRM | Minor | 25 min |
| Feb 27, 2026, 20:00 UTC | Redtail CRM Connectivity Issues Redtail CRM | Minor | 14 min |
| Nov 20, 2025, 14:38 UTC | Intermittent Access Issues with Redtail Platforms Redtail API (REST), Redtail CRM, Redtail Imaging, Redtail Email, Retriever Cloud, Retriever for Tailwag | Minor | 3 h 21 min |
| Oct 20, 2025, 15:07 UTC | Phone Support Disruption Related to AWS Outage Client Services | No impact | 21 h 08 min |
| Sep 9, 2025, 14:19 UTC | Redtail-Hosted Email – Issue Resolved Redtail Email | Minor | 1 h 27 min |
| Sep 2, 2025, 18:19 UTC | CRM Login Issues Redtail CRM | Minor | 3 h 11 min |
| Sep 2, 2025, 15:43 UTC | Redtail Email Services: Trouble Accessing Redtail Redtail Email | Minor | 2 h 55 min |
| Jul 29, 2025, 14:26 UTC | Redtail CRM – Activities and Workflows Not Loading on Today Page Redtail CRM | Minor | 3 h 39 min |
| Jul 15, 2025, 15:18 UTC | Intermittent Connection Issues – Phone and Live Chat Client Services | Minor | 58 min |
| Jul 15, 2025, 14:16 UTC | Intermittent Connection Issues – Phone and Live Chat Client Services | Minor | 45 min |
| Jul 9, 2025, 14:27 UTC | Redtail CRM – Internal Error Issues Redtail CRM | Minor | 1 h 07 min |
51 incidents in our archive since September 24, 2024.
When and where Redtail Technology fails
By weekday
Most incidents start on Tue.
- Mon7
- Tue17
- Wed10
- Thu8
- Fri9
- Sat0
- Sun0
Most affected, last 12 months
- Redtail CRM15
- Redtail Email3
- Redtail Imaging2
- Client Services1
- Inbound Integrations/SSO1
- Outbound Integrations1
- Redtail API (REST)1
- Redtail CRM Mobile1
When Redtail Technology went down with others
- Oct 26, 2026, 13:09 UTC 17 services reported incidents within the hour
- Sep 17, 2026, 15:10 UTC 13 services reported incidents within the hour
- Sep 1, 2026, 13:31 UTC 74 services reported incidents within the hour
- Aug 31, 2026, 16:42 UTC 23 services reported incidents within the hour
- May 6, 2026, 14:41 UTC 14 services reported incidents within the hour
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FAQ
- Is Redtail Technology down right now?
- At our last check Redtail Technology's official status page reported: Partially Degraded Service. This page refreshes the status every few minutes.
- How often does Redtail Technology go down?
- Redtail Technology reported 5 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Redtail Technology outage?
- The latest reported incident started on Oct 26, 2026, 13:52 UTC: "Redtail CRM Activities Issue", and is not resolved yet.
- How long do Redtail Technology outages last?
- Half of Redtail Technology's incidents in the last 90 days were resolved within 1 h 57 min.
Source: Redtail Technology official status page · RSS of Redtail Technology incidents · status badge for your site