Major incident

Red Hat: cert-api.access.redhat.com outage

Affected: Red Hat Lightspeed - Advisor, Red Hat Lightspeed - Compliance, Red Hat Lightspeed - Inventory, Red Hat Lightspeed - Malware Detection, Red Hat Lightspeed - Patch, Red Hat Lightspeed - Remediations, Red Hat Lightspeed - Resource Optimization, Red Hat Lightspeed - Vulnerability

Current status of Red Hat: Minor issues — live Red Hat status

Timeline

1. May 5, 2026, 12:28 UTC
   investigating
   We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.
2. May 5, 2026, 13:55 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. May 5, 2026, 15:33 UTC
   resolved
   This incident has been resolved.

Updates as published by Red Hat (original).