Minor incident

Rapid7: SIEM - Rapid7 Collector

Affected: Data Processing, Data Processing, Data Processing, Data Processing, Data Processing, Data Processing, Data Processing

Current status of Rapid7: Operational — live Rapid7 status

Timeline

1. Oct 26, 2026, 19:45 UTC
   investigating
   Customers may experience an issue affecting some collectors after a recent update, which may cause them to appear stuck or unresponsive. Our engineering teams are actively working to identify the cause.
2. Oct 26, 2026, 20:35 UTC
   identified
   We are aware of an issue affecting collectors. Affected collectors may appear stuck or unresponsive. Our engineering team has identified the cause and is working on a fix. We will provide another update as soon as more information is available.
3. Oct 26, 2026, 20:44 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Oct 27, 2026, 14:24 UTC
   identified
   We are continuing to work on a fix for this issue.
5. Oct 28, 2026, 14:50 UTC
   identified
   We have identified a potential fix for this issue and are currently testing it.
6. Oct 30, 2026, 18:05 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
7. Nov 3, 2026, 11:56 UTC
   monitoring
   We are continuing to monitor for any further issues.
8. Nov 6, 2026, 16:26 UTC
   resolved
   The incident has been resolved

Updates as published by Rapid7 (original).