Major incident

Proton Services: Investigating sporadic connection reports from a small number of users

Affected: Web Application, Web Application, Mobile and Desktop Apps

Current status of Proton Services: Operational — live Proton Services status

Timeline

1. Jun 16, 2026, 12:27 UTC
   investigating
   The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.
2. Jun 16, 2026, 12:27 UTC
   investigating
   We are continuing to investigate this issue.
3. Jun 16, 2026, 12:38 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jun 16, 2026, 13:18 UTC
   resolved
   We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

Updates as published by Proton Services (original).