Major incident

Port: Intermittent AI feature failures in EU region

Affected: AI

Current status of Port: Operational — live Port status

Timeline

1. Mar 24, 2026, 12:10 UTC
   identified
   We are experiencing intermittent issues with AI-powered features in the EU region, including the AI assistant and AI workflow nodes. Some requests may fail or time out. The issue has been traced to our upstream AI infrastructure provider, and we have opened a support case with them. We are actively investigating and will provide updates as we learn more.
2. Mar 25, 2026, 11:10 UTC
   resolved
   This incident has been resolved.

Updates as published by Port (original).