Critical incident

Podio: Podio is experiencing issues with workflow automation

Affected: Advanced Workflow Automation

Current status of Podio: Operational — live Podio status

Timeline

1. Aug 17, 2026, 19:50 UTC
   investigating
   We are investigating customer reports of an issue impacting performance of workflows configured via Podio workflow automation. Users are likely to see delays and/or increased error rates in workflow runs . We will provide updates here with more details as soon as possible.
2. Aug 17, 2026, 21:26 UTC
   identified
   The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
3. Aug 17, 2026, 21:30 UTC
   monitoring
   We are seeing better performance of PWA based on team efforts to resolve and are actively monitoring.
4. Aug 17, 2026, 21:45 UTC
   resolved
   We have completed steps to restore stability to the customer experience with Podio workflow automation. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center (https://support.sharefile.com/s/)

Updates as published by Podio (original).