No impact incident

PlayFootball: PlayFootball Release Notes (15th of October 2026)

Affected: PlayFootball Release Notes

Current status of PlayFootball: Operational — live PlayFootball status

Timeline

1. Oct 14, 2026, 22:33 UTC
   resolved
   Displayed the name of the parent organisation on the Organisation Details page Implemented a fix to prevent duplicate participant records from being created when a session issue occurs during registration. Participants will now be redirected to sign in again and can continue their registration without creating duplicate participant records. Updated Find a Product to default to an Organisation search when no organisation has been pre-selected. Where an organisation has already been selected (e.g. via Club Finder), the search will remain defaulted to Product search Removed the service fee line from all payment screens Hidden the service fee section from receipts where no service fee was charged Added a retry screen when the payment iframe fails to load within 20 seconds Fixed a bug where the external voucher discount breakdown was displayed incorrectly when an external voucher was used with the “Regulation Fees Only” payment option Fixed a bug where Admins were unable to roll over a private registration type to a different season Fixed a bug where guardians were unable to upload a WWCC on behalf of a family member during the registration flow Fixed a bug where guardians were unable to request a WWCC Exemption on behalf of a family member through the Family Member Profile For more details please view > https://support.playfootball.com.au/en/support/solutions/articles/22000297021-system-release-notes-15th-of-october-2026

Updates as published by PlayFootball (original).