Major incident

Pitney Bowes: Intermittent Service Disruption observed for Shipping360 Platform for USA region.

Aug 15, 2026, 03:47 UTC
started
10:08 UTC
resolved
6 h 21 min
duration

Affected: PitneyShip & PitneyShip Pro USA, PitneyShip Enterprise USA

Current status of Pitney Bowes: Operational — live Pitney Bowes status

Timeline

  1. Aug 15, 2026, 03:47 UTC
    investigating
    We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists. Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.
  2. Aug 15, 2026, 10:08 UTC
    resolved
    The issue has been resolved and all services are back to normal.

Updates as published by Pitney Bowes (original).

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