Major incident

Personio Statuspage: Partial service disruption

Affected: Overall System availability, Personio Payroll DE, Preliminary Payroll (and file export integrations), Datev Integration, Xero Integration, A3 Integration, Loket Integration, Tax Advisor Platform

Current status of Personio Statuspage: Operational — live Personio Statuspage status

Timeline

1. May 18, 2026, 09:19 UTC
   identified
   We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
2. May 18, 2026, 09:28 UTC
   identified
   We are continuing to work on a fix for this issue.
3. May 18, 2026, 10:16 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. May 18, 2026, 10:49 UTC
   resolved
   This incident has been resolved.

Updates as published by Personio Statuspage (original).