OutageDB

Pepper outage history and status

Is Pepper down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Nov 14, 2025
last incident

Pepper components

North America

Australia

Pepper outage history

Nov: 1 incidents, 19 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
Pepper incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Nov 14, 2025, 21:02 UTC App services are degraded - Ordering and I2
Ordering, Ordering, I2, I2
 Critical 19 min
Oct 27, 2025, 13:37 UTC We are currently investigating reports of slow loading times
Ordering, Payments Processing, Integrations, I2, DSR Connect
 No impact 6 h 49 min
Oct 22, 2025, 20:44 UTC Degraded performance for - reporting and i2
I2, DSR Connect
 Minor 55 min
Oct 20, 2025, 10:49 UTC App services are degraded - users cannot log in
Ordering, Ordering, Payments Processing, Payments Processing, Integrations, Integrations
 Critical 14 h 39 min
Sep 30, 2025, 20:44 UTC App services are degraded - users are experiencing issues logging in (Australian Distributors only)
Ordering, Ordering, Payments Processing, Payments Processing, Integrations, Integrations
 Major 1 h 36 min
Aug 21, 2025, 18:19 UTC We are currently investigating reports of slow loading times
Ordering, Payments Processing, Integrations
 Minor 2 h 23 min
Jul 2, 2025, 19:58 UTC We are currently investigating reports of slow loading times
Ordering, Payments Processing, Integrations
 Minor 1 h 24 min
Jun 10, 2025, 13:20 UTC We are currently investigating reports of slow loading times
Ordering, Payments Processing, Integrations
 Minor 2 h 19 min
Apr 28, 2025, 13:11 UTC Users are reporting app is loading slowly or not loading at all
Ordering, Payments Processing, Integrations
 Minor 2 h 02 min
Apr 25, 2025, 20:04 UTC We are getting reports of the app loading slowly or not at all
Ordering, Payments Processing, Integrations
 Major 1 h 21 min
Apr 21, 2025, 17:21 UTC Users are Reporting Slow Load Times
Ordering, Payments Processing, Integrations
 Major 4 h 42 min
Apr 18, 2025, 13:29 UTC Users are reporting app is loading slowly or not loading at all
Ordering, Payments Processing, Integrations
 Major 57 min
Jan 23, 2025, 13:22 UTC Users are reporting app is loading slowly or not loading at all
Ordering, Payments Processing, Integrations
 Major 52 min
Jan 14, 2025, 21:48 UTC App services are degraded - users are experiencing loading app
Ordering, Payments Processing
 Minor 2 h 45 min
Dec 13, 2024, 02:51 UTC Degradation in app login due to Amazon Web Services outage
Ordering, Payments Processing
 Minor 1 h 25 min
Nov 10, 2024, 17:43 UTC Database Degradation
Ordering, Payments Processing, Integrations
 Minor 5 h 19 min
Oct 29, 2024, 21:54 UTC App services are degraded - users are experiencing issues placing orders and logging in
Ordering, Payments Processing, Integrations
 Minor 3 h 42 min
Sep 24, 2024, 15:37 UTC App services are degraded - users are experiencing issues placing orders and logging in
Ordering, Payments Processing, Integrations
 No impact 37 min
Aug 21, 2024, 18:06 UTC App services are degraded - some users are experiencing issues placing orders and logging in
Ordering, Payments Processing
 Minor 2 h 16 min
Jul 30, 2024, 22:32 UTC App services are degraded - users are experiencing issues placing orders and logging in
Ordering, Payments Processing, Integrations
 Critical 5 h 12 min
Jul 9, 2024, 19:53 UTC App services are degraded - some users are experiencing issues placing orders and logging in
Ordering, Payments Processing, Integrations
 Minor 2 h 32 min
May 30, 2024, 22:08 UTC App services are degraded - some users are experiences issues placing orders and logging in
Ordering, Payments Processing, Integrations
 Minor 31 min
May 27, 2024, 17:51 UTC Some order and chat emails are not sending to recipients due to email service provider outage Minor 4 h
May 27, 2024, 16:43 UTC Elevated API Errors Leading to Issues with Users Accessing the App
Ordering, Payments Processing, Integrations
 Minor 1 h 06 min
Feb 3, 2024, 04:16 UTC App services are degraded - some users are experiences issues placing orders
Ordering, Integrations
 Minor 5 h 35 min

32 incidents in our archive since January 9, 2023.

When and where Pepper fails

Most affected, last 12 months

  • I22
  • Ordering2
  • DSR Connect1
  • Integrations1
  • Payments Processing1

Other e-commerce services

FAQ

Is Pepper down right now?
At our last check Pepper's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Pepper go down?
Pepper reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Pepper outage?
The latest reported incident started on Nov 14, 2025, 21:02 UTC: "App services are degraded - Ordering and I2", resolved after 19 min.

Source: Pepper official status page · RSS of Pepper incidents · status badge for your site