Critical incident

PDQ: Connect is down

Affected: Automations, Deployments, Device Scans, Package Library, Remote Desktop, Reports, Vulnerability Management, Web Admin

Current status of PDQ: Operational — live PDQ status

Timeline

1. Apr 16, 2026, 16:59 UTC
   investigating
   We are currently investigating this issue.
2. Apr 16, 2026, 17:23 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Apr 16, 2026, 17:28 UTC
   monitoring
   A fix has been implemented. The web console is now working. We're monitoring the system for some time before calling this fully resolved.
4. Apr 16, 2026, 17:29 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Apr 16, 2026, 18:18 UTC
   resolved
   This incident has been resolved.

Updates as published by PDQ (original).