Minor incident

Paysafe: Service Disruption - PagoEfectivo

Affected: Merchant Notification (PagoEfectivo)

Current status of Paysafe: Minor issues — live Paysafe status

Timeline

1. Nov 1, 2026, 16:25 UTC
   investigating
   We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0328115
2. Nov 1, 2026, 17:52 UTC
   monitoring
   A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0328115
3. Nov 1, 2026, 18:37 UTC
   monitoring
   We continue to monitor the activity on the impacted services. We will keep you informed on progress. MIM Paysafe Reference ID:INC0328115
4. Nov 1, 2026, 20:32 UTC
   monitoring
   We have identified a further improvement to the service and are proceeding with the implementation of the fix. We will continue to monitor the activity on the impacted services and will keep you informed on progress.
5. Nov 1, 2026, 21:08 UTC
   monitoring
   The fix has been successfully deployed, and the issue is no longer observed. We continue to monitor the activity on the impacted services to confirm sustained stability and will keep you informed on progress. MIM Paysafe Reference ID:INC0328115
6. Nov 1, 2026, 22:47 UTC
   resolved
   This incident has been resolved. The fix has been successfully deployed, and the issue is no longer observed. Services have returned to normal operation. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0328115

Updates as published by Paysafe (original).