Major incident

Pantheon Operations: Drupal 10/11 Site Creation Failing

May 27, 2026, 16:22 UTC
started
21:59 UTC
resolved
5 h 38 min
duration

Affected: Spinup Operations

Current status of Pantheon Operations: Operational — live Pantheon Operations status

Timeline

  1. May 27, 2026, 16:22 UTC
    investigating
    Site creation of Drupal 10 and 11 sites are failing due to a security vulnerability recently disclosed in the "symfony/polyfill-intl-idn" library. We are working on a fix to re-enable site creation functionality.
  2. May 27, 2026, 18:08 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. May 27, 2026, 20:48 UTC
    monitoring
    A fix has been implemented and site creation should be working again. Please contact Support if you continue to have issues with new site creation.
  4. May 27, 2026, 21:59 UTC
    resolved
    This incident has been resolved.

Updates as published by Pantheon Operations (original).

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